Queen Bee Policies

CLIENT APPOINTMENTS
All appointments must be held with a credit card.  Please arrive five minutes prior to your appointment to fill out a quick form.  We also ask that you check out the Queen Bee website prior to your appointment for tips, facts and general helpful information about your appointment – particularly Brazilian Waxing and Spray Tans.

 CANCELLATIONS
We understand that stuff comes up, but we ask that you give us at least twelve hours notice before you cancel your appointment.   If you cancel within four hours of your confirmed appointment, you will be subject to a 50% charge of the full service amount.

NO SHOWS
If you have confirmed your appointment and you do not show, you will be charged 100% of the service.  If you are a repeat offender, you will be restricted from booking future appointments.  Remember, there were other clients who would have liked the time slot you reserved.

I’M LATE!
Bloody Los Angeles traffic!  Who knows when it will be good or bad?  Here is a tip, it is always bad so just anticipate that.  If you do find yourself running late, give us a holler. Chances are if you are only 5 to 10 minutes behind we can try our best (no promises) to fit you in, otherwise just get to us safely and we’ll do our best to make sure you get your service.  (Longer services such as facials, massage and mani pedis may have to be shortened).

CHILDREN….we love them but…….
Unless your child is receiving a treatment, for their safety we ask that you not bring them with you to your appointment.  Our clients receiving relaxing treatments need the peace!

DOGS
Most of the team here at Queen Bee own dogs and animals of every kind.  We love them!  However, unless you have a permit that your dog is your aide, we ask that you please leave them at home.

CELL PHONES
Cell phone ring tones do not constitute spa music.  Please turn them off in the Spa or switch to “silent” mode.

WALK INS
We do accept walk-ins, but only for quick treatments such as underarms and lip waxes.

PAYMENT
We gladly accept cash, Mastercard, Visa, Discover, American Express and debit cards. We do NOT take checks.   (Jodi has been known to take expensive chocolate and whiskey as payment, but do ask beforehand).

AGE REQUIREMENT
All clients 17 and under must bring parent. For more information please call.

PERSONAL BELONGINGS
We regret that we cannot be responsible for loss or damage of personal articles. We recommend that you leave your valuables at home.